These terms apply to the availability, purchase and use of DAZN Coins (“Coins”) on the platform owned or operated by DAZN Limited (a company registered in England) under the “DAZN” brand that delivers digital content through any of the following of devices: (i) desktop and laptop PCs; (ii) mobile phones and tablet (whether via an app or mobile web); and (iii) an OTT device (“Platform”).
These DAZN Coins terms (“these terms”) set out the terms and conditions that govern the purchase and use of Coins on the Platform. The purchase and use of Coins on the Platform is entirely voluntary and you acknowledge that DAZN Coins may only be available to users in certain territories.
Our Terms of Use also apply to your purchase and use of Coins on the Platform and our Privacy Policy describes how we process your personal data. These terms and any contracts formed in accordance with them and any disputes we may have in connection with them will be governed by and determined according to the laws of the England and Wales.
1.What are DAZN Coins and how can you use them?
DAZN Coins (“Coins”) are a virtual value store that can be purchased by users of the Platform. Once purchased, Coins can only be used on the Platform as a way to activate or access other virtual items or services that may be made available on the Platform from time to time (“Virtual Items”). DAZN may implement a cap on the maximum amount of Coins a user can hold at one time in the account balance, limit the amount of Coins that can be purchased by a user in a single transaction, and limit the frequency or number of transactions a user can make at any given time when purchasing Coins. If DAZN Coins are given out as prizes (whether as part of a competition or otherwise), you also accept that DAZN may implement a cap on the number of Coins that are given.
The number of Coins that are needed to activate or access Virtual Items will be displayed to you in advance, so, before you buy Coins, you should check how many you need. When you purchase Coins, the cost per Coin may differ depending on how many you buy at one time and where you buy them. We will make the total price of the Coin package clear to you when you are buying Coins.
2.How do you pay for Coins?
Coins can be purchased via the relevant app store’s in-app purchase system in accordance with the terms applicable to the relevant method of payment. DAZN may at any time allow for additional ways to obtain Coins at its discretion.
The total number of Coins in your account will be updated each time you purchase Coins or use them in exchange for Virtual Items. Your account balance is shown any time you are about to use Coins to activate or access Virtual Items.
Wherever you buy your Coins, you must:
- be a registered user of the Platform; and
- be at least 18 years old. We may cancel any Coins where we reasonably believe that you are underage.
3. Using Coins to Activate Virtual Items
You can send Virtual Items to interact with and show your appreciation for the content on the Platform in accordance with our Terms of Use. When you send a Virtual Item, other users of the Platform may see your DAZN user ID and the details of the Virtual Item that you sent. By sending Virtual Items, you are not transferring money or other monetary value to other users of the Platform.
4. Other terms applicable to Coins and Virtual Items
Virtual Items are licensed under these terms, and nothing herein shall be interpreted as transferring any rights or ownership interest in such Virtual Items to you. Virtual Items are only available to users in certain locations, and you may not use Coins to interact with Virtual Items if you are not in an approved location.
Neither Coins nor Virtual Items have any monetary value, cannot be used outside of the Platform, and may not be sold, transferred or redeemed for real money or items of value outside of the Platform unless subject to separate, express written terms provided by DAZN Limited permitting such conduct.
We have the right to modify, delete, move, remove, or suspend any Coins or Virtual Items at any time with or without notice to you and with no liability of any kind to you.
Additionally, the price and availability of Virtual Items to purchase or acquire are subject to change. You agree that you have no ownership or other rights in or to any Virtual Items or your Account.
5. Withdrawal rights, Coin refunds and Virtual Item refunds
Coins are not refundable except in accordance with these terms. If you purchased your Coins via an app store, you will need to contact the relevant app store about refunds.
All redemptions of Virtual Items made through the Platform are final and non-refundable. You acknowledge and agree that Virtual Items are provided to you immediately upon request, and that you forfeit any right to cancel or withdraw from that request once the process has commenced.
Accordingly, you agree that DAZN Limited is not required to provide a refund for Virtual Items for any reason. You further acknowledge that you will not receive money or other compensation for unused Virtual Items, regardless of whether the cessation of Platform services is voluntary or involuntary.
Please contact DAZN Customer Service if you have any questions.
6. Your Rights
You must only use Coins and Virtual Items for your personal use on the Platform in accordance with these terms. You have no right or title in Coins or Virtual Items except as expressly stated in these terms. You may not buy, sell or exchange Coins or Virtual Items outside of the Platform, or attempt to sell, give or trade Coins or Virtual Items otherwise than as expressly permitted in these terms.
Unless otherwise stated in these terms, Coins do not have an expiry date. For legal, regulatory or business reasons, we may decide to stop offering Coins or Virtual Items to certain categories of users, or in certain countries or regions, or we may decide to stop offering Coins or Virtual Items entirely. If we do so, and our decision affects you, we will give you reasonable advance notice. In this notice, we will let you know how long you will have to use the Coins in your account.
7. Additional country-specific terms
If you are a consumer in any of the countries below, please click on the relevant links for the respective country’s terms. To the extent that there is any inconsistency between these country-specific terms and the other elements of these terms, the country-specific terms will apply. These global terms shall not affect your statutory rights under the laws of your country and any additional protection it may provide.