I've paid for the event but it says I need to buy again, why?
If you see a pending payment in your banking app after trying to buy an event ticket, but you're still being asked to pay again, it means something went wrong during the checkout process. You'll need to try buying the event again. Don't worry about the pending payment; it should disappear from your app within 10 days, depending on your bank.
Why am I not able to watch the event?
If you are unable to watch the event, it could be possible due to following reasons:
- Please check your Wi-Fi speeds - Sometimes this could be due to your Wi-Fi speeds if multiple devices being used elsewhere in the household which is stopping you from an optimal stream
- This could also be caused due to being logged in to too many devices for this PPV. This can happen when you transfer viewing from one device to another. Log out of all devices and wait a few minutes before logging into the device you want to watch on"
Do I need DAZN subscription to buy the Pay Per View event?
Yes, you need to have an active DAZN subscription to buy and view the event - you can sign up here and purchase your Pay Per View at the same time.
I've just paid another month of my subscription, why do I need to pay again for the PPV?
The highly anticipated clash between Usyk vs Fury is not part of your subscription, this event is in addition to your subscription.
How can I change the commentary language?
If you want to change the language of the Usyk vs Fury Pay Per View event commentary when you have the event open you can simply click on the settings icon ⚙️, choose the audio option and select from English, Spanish or French.
I've paid for the PPV but it looks like I have been charged more than once
If you have paid for the PPV but you can see more than one payment in your banking App it means something went wrong in the checkout process. Please be assured though that these additional payments are pending payments and will be removed from your statement in up to 10 days, depending on your bank.
How to manage your DAZN free trial?
Once your free trial ends, you will able to continue watching DAZN with the Monthly Flex pass. It allows you the flexibility of cancelling your subscription with 30 days' notice.
If you don't want a subscription, you can cancel your free trail within the 7 day period by going to Subscriptions in "My Account". However, you can continue to be a subscriber of DAZN to enjoy the best of boxing with over 150+ fights every year.
If I cancel my free trial, will I lose access to the PPV?
No, if you take a free trial and you cancel before the 7 days trail period you will still be able to view the PPV.