DAZN may use protected identifier matching to send you promotions about DAZN on third party platforms (e.g. Google).
You can request customer services to change your settings for Protected ID Matching.
To send this request via our new Chatbot function:
1. Sign-in to DAZN using your account details and access the DAZN Help page, where you will find the “Start Chat” button on the bottom right-hand corner of the page
2. Please initiate the Chatbot by selecting the “Start Chat” button
3. Please type in “Talk to an agent” within the message box provided, after the Chatbot “Main Menu” is displayed
4. If you are successfully able to connect and chat directly with a Customer Service agent, please inform them of your desires to change your settings for Protected ID Matching
5. In case you are not successful, the Chatbot will guide you to send your inquiry via email by asking you to type your inquiry within the message box that it will provide.
6. After you have typed in your inquiry, please select the “send message” button and type in your desired email address contact information accordingly
We apologize for the inconvenience, but your inquiry may take around 72 hours to process. You will get an email to confirm when your request has been processed