If you're having trouble signing in because you've forgotten the email you used to create your account, here are a few simple steps that will help you to continue enjoying your DAZN experience.
Forgot your email?
If you’ve forgotten the email you used to sign up, follow these steps to find it:
- Search your inbox for any past emails from us—these could be from months or even years ago.
- Check your saved passwords in your browser or password manager. Even if the password is outdated, it might show the correct email.
- Try all email addresses you own, especially if you’ve created multiple DAZN accounts in the past.
- Once you’ve found the right email, you can reset your password here to regain access.
- After signing in, make sure to update your email address in My Account for future ease.
Click here to find out how to update your information.
if you are still unsure of your registered email address after following these steps, please check the following further steps.
No longer have access to the registered email?
If you are unable to access the email linked to your account, please contact customer service here.
Provide the agent with as many of the following details as possible:
- First and last name
- Payment method (e.g. through credit card payment, PayPal, or other companies such as KDDI or DMM)
- Last 4 digits of your payment method (if applicable)
- Gift code (if you have one)
- Date of sign-up
This will help us quickly locate your account and resolve the issue