General Terms valid from 3 December 2025
Reference
1.1 These Terms (“Terms”) govern the specific conditions for a DAZN customer subscribing to the additional option “Match Day Pass” (hereinafter, “Option”). For anything not expressly provided herein, the Option is regulated by the “Terms of Use of the DAZN Service and DAZN Plans” and the “DAZN Service Charter,” which are hereby incorporated by reference.
1.2 All definitions indicated in the “Terms of Use of the DAZN Service and DAZN Plans” remain valid for these Terms. In case of conflict between the “Terms of Use of the DAZN Service and DAZN Plans” and these Terms, the latter shall prevail.
Purpose and Activation of the Option
2.1 The Option can be subscribed by users with the following active paid DAZN Plans: “Goal,” and “MyClubPass” (“Compatible DAZN Plans”) and entitles them to access live and on-demand respectively 10 (ten), an additional 7 (seven), and an additional 9 (nine) matches of a specific matchday of the Serie A Football Championship (including highlights) among the 38 scheduled in each Sports Season, as well as editorial content “Zona Serie A Enilive.”
2.2 DAZN may modify the list of Compatible DAZN Plans for which the Option will be available and/or run promotions.
2.3 The user may subscribe to the Option, after logging in, through DAZN’s sales channels (touch points) made available (including, but not limited to, the “My Account” section) or through authorized third-party partner sales channels. In the latter case, the user must accept the contractual and commercial conditions of the third-party partner, and Articles 3 and 4 of these Terms will not apply.
2.4 If the user has previously requested termination of one of the Compatible DAZN Plans before activating the Option, the activation of the Option is not affected, as it may be subscribed until the day the termination request is finalized. Exclusively in such cases, by way of derogation from Article 2.2 of these Terms, the user may use the Option without an active Compatible DAZN Plan.
Payments
3.1 Each Option requires a one-time payment that will be charged at the time of subscription to a valid Payment Method among those provided on the DAZN website, excluding prepaid codes.
3.2 Pursuant to Article 5.3 of the “Terms of Use of the DAZN Service and DAZN Plans,” the user confirms being the holder of the Payment Method or having authorization to use it from the card or account holder. All accounts and Payment Methods are subject to authorization and validity checks by the respective provider. If the Payment Method is declined, access to the content included in the Option will not be allowed.
Exclusion of the Right of Withdrawal
The contents included in the Option, by their nature, allow immediate activation and consequent use of the service. In this regard, DAZN relies on the exception regime under Article 59, paragraph 1, of Legislative Decree No. 206/05 (“Consumer Code”) concerning the exclusion of the right of withdrawal for service contracts whose execution has begun with the user’s express agreement and acceptance to proceed with activation and start of service execution, thereby waiving the right to withdraw within the first 14 days from contract subscription.
Postponement of one or more matches of the purchased matchday
In case of postponement of one or more Serie A Football Championship matches on the purchased matchday, the user will have the right to access and view them when they are played.
Compensation
In cases provided for by Agcom Resolution 74/24/Cons, the customer will have the right to request a refund according to the procedures described in the DAZN Service Charter.