Why are you being asked to enter a 4-Digit Code?
At DAZN, we prioritize your account security and strive to provide a great viewing experience for all subscribers. To enhance security, we have added an extra step if we suspect your credentials might have been used on a new device without your permission. This measure helps keep your account safe and ensures compliance with our terms of service.
If you are asked for a 4-digit code when trying to play content, it means we are verifying that the device has your permission to watch.
How to complete the 4-Digit Code security check?
- Check your email: We will send a unique 4-digit code to your registered email address. This code is specific to the device where you were asked for the code.
- Enter the 4-Digit Code: Input this code on the device where you are trying to watch DAZN. This confirms that it is really you.
- Enjoy watching: Once you have entered the code, you can start watching your favourite sports and events on the device.
Tips for a smooth experience
- Do not share your DAZN username and password.
- Make sure your registered email address on DAZN is valid.
- Ensure you can access your email when you plan to watch DAZN on a new device.
- Check your spam or junk folder if you do not see the email with your security code in your inbox.
- Use your devices on your home networks to maintain access and reduce the need for security checks.
If you are unable to complete the 4-digit code security step, please contact us for further assistance.
We appreciate your understanding and cooperation as we work together to keep DAZN a secure and enjoyable platform for all our viewers.