Whatever your plan, there is a limit to:
- the number of devices you can register to your account
- the number of devices you can watch DAZN on
In this article, we give you more information about each of these limits.
Registered devices
You can register a maximum of three devices on any one plan. If you see a message that says 'You have reached your registered device limit', it means that you need to remove one of the devices you have registered in My Account before you can register a new device.
Adding and removing devices
If you want to register a new device, here's how to do it:
- Go to 'devices' under My Account.
- If you have reached the maximum number of registered devices, you will need to remove a device.
- Before you do this, be sure to stop any DAZN streams you are watching on the device you wish to remove.
- Once you have stopped the stream, select the 'remove device' button next to the device you want to remove.
- You can then add a new device from your 'recent devices' list. Simply select 'add' next to the device you want to register.
- You should now be able to start watching DAZN on that newly registered device.
You can remove or add devices as many times as you like.
If you have not yet reached the maximum number of registered devices, you can register a new device by simply starting to watch DAZN on it. It will then be registered automatically.
Number of devices you can watch DAZN on
You can watch a maximum of two streams at the same time on two different devices, as long as both devices are connected to the same network access point.
If you get the following message 'You are trying to watch on too many devices', it means that you are trying to watch DAZN on too many devices at the same time.
If you get the following message 'You are already watching DAZN somewhere else', it means that you are trying to watch DAZN simultaneously on a device connected to a different network access point. To fix this, you will need to stop any existing streams and close DAZN before trying to stream again on the desired device.
Sharing your account information
Your account information is personal and cannot be shared. You can watch DAZN simultaneously on two different devices as long as they are connected to the same network access point.
Are you stuck?
If you have tried all of the above and are still having problems, please contact Customer Support through our Help Centre.