If your TV does not appear in the DAZN app when you try to cast, follow the steps below to troubleshoot the issue.
Before you start
If no TV is detected, first check the following:
- Your TV is a supported device.
- Your TV is powered on.
- Your TV and phone are connected to the same Wi-Fi network.
- DAZN has permission to access your local network.
Step 1: Check if your device is supported
Casting is supported on the following devices:
- Samsung TV
- LG TV
- Android TV
- Fire TV
- Chromecast
If your TV brand is not listed above, it is not supported.
Step 2: Check your Wi-Fi connection
To detect available devices, your phone and TV must be connected correctly.
- Make sure your phone is connected to Wi-Fi. The Cast icon
only appears when your phone is connected to Wi-Fi and not using mobile data.
- Make sure your TV is powered on.
- Ensure your phone and TV are connected to the same Wi-Fi network.
- If your router provides separate 2.4GHz and 5GHz networks, make sure both devices are connected to the same network name.
- Turn off any VPN or proxy apps on your phone, as they can prevent your TV from being detected.
Step 3: Allow local network access for DAZN
DAZN requires permission to discover devices on your local network.
On iOS
- Open Settings.
- Scroll down and tap DAZN.
- Make sure Local Network is turned on.
On Android
If you recently updated your Android version, the DAZN App may no longer have permission to find nearby devices. To resolve this:
- Open Settings.
- Tap Apps and select DAZN.
- Tap Permissions.
- Set Nearby Devices (or Local Network) to Allow.
If you do not see Nearby Devices:
- Open Settings
- Search Nearby Devices
- Open Nearby Devices Permission Manager
- Select DAZN and set to Allow.
Note: If DAZN does not appear in local network settings, open the app and try casting. This will trigger the permission prompt automatically.
Step 4: Make sure the DAZN App is up to date
- Use the latest version of the DAZN app on all devices.
- Update DAZN on your phone through the App Store (iOS) or Google Play Store (Android).
If DAZN is installed on your TV, update it through your TV's app store.
Step 5: Clear the app cache
To remove temporary data:
- Go to Settings > Apps > DAZN > Storage.
- Tap Clear Cache.
Step 6: Restart and retry
If your device still does not appear:
- Close and reopen the DAZN app on your phone.
- Unplug your TV from power for 60 seconds.
- Restart your phone and make sure it reconnects to Wi-Fi.
- Restart your Wi-Fi router if other devices are also experiencing network issues.
- Tap the Cast icon again to start a new device scan.
If you have completed all the steps above and your device still does not appear, click the ChatBot icon in the bottom right corner of your screen to contact DAZN Customer Support.
Note: If you are using an iPhone or iPad and want to stream content to an Apple TV or an AirPlay-compatible TV, use AirPlay. AirPlay is a separate feature and is not covered in this guide.