Where to get a gift code?
At the moment you can get a gift code in the following ways:
- As an addition to a product of a cooperation partner
- Advertisement in a magazine
- As prize of a raffle
- In designated shops
List of shops where you can buy gift code
GERMANY:
- Amazon
- Lidl
- Starselect
AUSTRIA:
- Media Markt
- Saturn
- Billa
- Starselect
SWITZERLAND:
How do you register your gift code?
- In order to redeem your gift code please follow the instructions provided with your gift code.
- If you run into troubles redeeming your gift code, please go to www.dazn.com/redeem and try to enter it into the gift code field.
- You will receive a banner message on top of the screen if you claimed your gift code successfully telling you the duration of the gift code.
- Afterwards you will be guided through our account creation. Depending on your gift code you need to enter your payment details, or you skip this point.
Please be aware that some gift codes are only for new customers. Please read the information on your gift code for additional information.
Can you use a gift card if you pay via a third party?
Gift codes are only redeemable by customers who get directly invoiced by DAZN. If you created your DAZN membership over iTunes or Amazon In-App Payment, you will be sadly not able to redeem gift codes. You can follow the below steps to change your account to DAZN directly:
- Depending on your voucher code you can cancel your subscription with iTunes, or Amazon In-App Payment and redeem the code via www.dazn.com/redeem afterwards. Please carefully read the information on your voucher code, or contact our customer support for additional help.
Can you cancel your account while using a gift card?
You may cancel your account at any time. But please be aware that you may only use your gift code once. If you cancel your account, you may not transfer the remaining viewing period elsewhere and you will have access to DAZN until your gift code expires.
Example: You redeem a gift code that gives you a 3-month free membership to DAZN. After 1 month you decide to cancel your membership. You still have 2 additional months you can watch DAZN until your gift code expires.
What happens to your account once your gift code expires?
You will automatically be charged the monthly fee towards the payment details you entered during registration.
Can you still change your payment method while using a gift code?
You may change payment methods from your “My Account” page. If you experience any issues, please contact customer service.
Why do I get an error code when I enter my gift code and select “Apply”?
There might be different reasons why you are seeing this error message. The most common are:
- The code has already been used
- The code is offered from another country
- The code has expired
- The code is not available yet
- Some codes are available only to new users, while others are to be used by existing subscribers only. Please refer to the instructions you received with your code
- If you still experience problems redeeming your gift code, please contact customer service for further assistance.