Your DAZN experience may vary depending on the device you're using and its software version. The error above suggests that your device may not fully meet our current compatibility requirements.
What happens if you use an older device?
- Video not playing in High Definition
- Intermittent buffering or slower performance
- Lower video resolution
- Some newer features may not be available
Minimum system requirement for best experience
Make sure your device meets the minimum system requirement for a more enjoyable overall viewing experience.
iPhone Users
• iOS 17 and above is recommended
• For the smoothest streaming, go with iPhone XR or later
iPad Users
• iPadOS 17 and above is recommended
• Works best on iPad Pro 11” (1st gen) or newer
Android Users
• Android 12.0 or above
TV users
- Tizen OS: Device models with Tizen 4.0 (2019) and above
- webOS: Device models with webOS 5.0 (2020) and above
- Android TV: Device models with Android 7.0 and above
- Hisense VIDAA: Device models with U04.00 (2020) and above
- Sony PlayStation: PS5 all device models
- Microsoft Xbox: Xbox Series S / X
- Panasonic Smart TV / VIERA: UHD models from 2018 and above
- VIZIO SmartCast: Device models from 2020 and above
- Philips whaleOS / TitanOS: Device models with TitanOS (device models from 2020 and above)
- FireTV: Device models with Fire OS 6.0 (2017) and above
How to check your device version?
For iPhone or iPad
- Go to Settings
- Then click General > About
- Check your 'iOS Version'
For Android
- Go to Settings
- Click on About Phone
- Check your 'Android Version'
For optimal performance, access to new features and seamless DAZN experience, ensure your device is up to date with the latest software and meets the recommended internet speed.