I’ve purchased the PPV event on my Apple iOS, or Google Android device and it’s still no allowing me to play the PPV.
Steps to Resolve:
- First, please confirm through your app store and payment method that the purchase was indeed completed and charged.
- Once payment has been confirmed, please click on the PPV title within the DAZN app on the mobile device you purchased the PPV.
- On the buy screen please select the ‘Restore Purchase’ button (see screenshot below)
- Once the steps have been followed, if you are still experiencing an issue with accessing the PPV. Please contact Customer Service for further assistance.